Customer Service

How can we help you?

Making a positive difference by exceeding expectations with CARDSource!

Contact Information

Hours

Our standard business hours are Monday – Friday, 8 a.m. – 5 p.m. CST. To reach us outside of business hours, please use our contact form and someone will get back to you within 24 business hours. For a product quote, you may also use our easy quote request form.

Contact Form  Request a quote

Design Assistance

At CARDSource, you are welcome to use your own creative design or, if preferred, our professional design staff can help create a unique and beautiful design just for you. Whether you have an idea for a design or you’re not sure what you want your plastic card to look like, we can help.

Templates

Our designers have created a helpful library of available card templates all in one place. This visual representation may help inspire ideas as well as understand the confines of the space. CARDSource’s designers will also need this information when creating your product.

Artwork

Let us know if you’d like assistance designing your card. Our team of designers is happy to share their creative talent to design a finished product that represents your business or organization.

Selecting a Card

Overwhelmed with the options? Let us help.
  • Do you know what type of plastic card you want? Take a look at the products we offer from plastic gift cards, membership card and more, to help your selection process.
  • Do you have a specific goal in mind? Have you heard that other businesses like you successfully use gift or loyalty cards and you want to as well? Take a look at card options by Business Type.
  • Have a couple special features you’d like to add? Check out the card options to learn all the ways to make your card unique.

Ordering

  • Get a Quote
    Fill out our simple Quote Request Form and tell us about the card products you’re looking for and the quantities needed. You’ll quickly receive a quote.
  • Ready to order?
    Call 1-800-284-9194 or email info@cardsource.com, or use our convenient Online Order Form to start the order process.
  • Need to change an order?
    Due to fast turnaround times, production and processing may start quickly on your order. We are not able to guarantee any changes can be made to your order once it has been placed. Please contact CARDSource customer service quickly if a change is needed.

Returns, Shipping & Payment

  • Returns: Since all CARDSource product is customized to your design, returns are not accepted. However, your satisfaction is important to us. If you experience any problems with your card order, please Contact Us.
  • Shipping: Provide your correct shipping address prior to approving card proofs to allow appropriate delivery. CARDSource will select the proper carrier and shipping method for your project. Projects may be shipped in part or full depending on production. If you have any special shipping needs or instructions, please include this information at the time of order.
  • Payment: CARDSource accepts all major credit cards.

More questions? Check out the Frequently Asked Questions page and the CARDSource blog for more help topics. Or contact CARDSource Customer Service by phone or email.

Request a quote