CARDSource’s Quality Management System is now certified to ISO 9001!
It is with great excitement that we are announcing CARDSource’s Quality Management System has been registered and certified to ISO 9001:2015!
Sure, that’s great news, but what is ISO 9001? It is the international standard that specifies requirements for a quality management system (QMS). Organizations like CARDSource use this standard to prove their capability to consistently provide products and services that meet their customers’ requirements.
After a lot of debate and discussion around the idea of going down the path of registration, in March 2016, the CARDSource management team decided it was a journey well worth taking. Anyone who has been through this rigorous, meticulous, and self-identifying process knows it can be tough, but extremely gratifying.
So why would we go through this? Simply put, because we strongly believe in continuous improvements, reducing risk, and living out our vision and mission statements!
CARDSource’s vision statement is, “to make a positive difference in people’s lives, personally and professionally.” How does being registered to ISO 9001 align with this? We strive for our employees to understand they are valued and have a clear path to success. We know people thrive when processes and procedures are implemented, and when tasks at hand are clearly made known. Our processes—from sales, to order entry, to data processing, to shipping—are frequently reviewed to remove identified risks. Our employees also have their voices heard as they have amazing ideas for continual improvements in their work areas and in other areas of the business.
All of this is done so that we can achieve our mission statement, which directly impacts you! “CARDSource provides cards and card services that add value to our clients’ businesses and help them align with their customers.” If CARDSource isn’t helping you add value to your business and/or your customers’ business, let’s talk so we can better understand how we can be better partners.
We know this journey is ongoing and that we are still at the beginning of our journey. However, we have seen risks minimized, the empowerment of our employees, and heard from many of our satisfied customers about the great product they are receiving.
We invite you to look at our ever-growing product line and experience CARDSource adding value to your business!